When you find yourself in a difficult situation it often helps to involve an external facilitator.  MAPS Group provides a strictly confidential HR service.  We can offer objective suggestions for dealing with potentially volatile issues and address some of the  problems that might otherwise be directed towards your own in-house managers.  Here are a few of the things we've been involved with:

• launching performance review systems

• coaching and mentoring programmes for senior management

• team development away days

• developing organisational vision and values

• planning training programmes to match business needs

• setting up NVQ Assessment Centres

• instigating culture change within dysfunctional teams

• identifying blockages to effective performance

• dealing with career counselling and re-settlement

• administering recruitment campaigns

MAPS Group can provide a discreet HR service which combines sensitivity with caring confrontation.  We have been involved in conflict resolution at the highest levels, from problem diagnosis to action planning and implementation.   Individual counselling, mentoring and coaching is also available.